Tim Miller

Tim Miller has a wealth of experience in the telecommunications industry, spanning nearly three decades. Tim began their career in 1991 with Cabletron Systems as a Project Coordinator, where they designed specified and bid Ethernet, Token Ring and FDDI Networks as specified by clients and sales force. In 1992, they moved to Tocco Corp. as a Cable Plant Installer. In 1993, they joined Infotec Development as a Network Installer. In 1996, they were an Activation Engineer at Dynamics Research Corporation, where they designed, implemented, and maintained a secure logistics WAN for the USAF. In 1998, they became a Network Systems Engineer at SI International. In 1999, they joined Verizon Business as a Network Engineer, where they managed and utilized Verizon's distributed sniffer platform and was the lead engineer and coordinator for the Network Change Management process. In 2007, they worked at Comcast Cable as a Technical Analyst. In 2008, they joined Whaleback Managed Services as a NOC Engineer, responsible for the installation, configuration, and ongoing support of over 600 geographically diverse VoIP PBXs and their associated network components. In 2014, they joined Fuze as a Team Lead - NA UCaaS Network Consulting, where they managed a team of Network Consultants responsible for the deployment of UcaaS services to over 200 SMB and Enterprise Customers in 2021, at nearly 3000 locations globally, delivering $31M in AAR. Lastly, in 2022, they began their current role as VP of Client Success (Lead Astronaut) at Viirtue - the cloud app marketplace.

Tim Miller began their educational journey in 1988 when they obtained a Certificate in Electrical Wiring Constructions from NHTI, Concord's Community College. Tim then continued their studies at Southern New Hampshire University, graduating with a Bachelor's degree in Technical Business Management in 1997. In addition to their formal education, Miller has obtained numerous certifications from LinkedIn, including Intro to Service Management with ITIL® 4 (2022), Improving Your Listening Skills (2022), Problem Solving Techniques (2022), Having Difficult Conversations: A Guide for Managers (2021), Avoiding New Manager Mistakes (2021), Listen to Lead (2021), Note-Taking for Business Professionals (2021), The Six Morning Habits of High Performers (2021), Communicating with Confidence (2021), How to Effectively Deliver Criticism (2020), and Transitioning from Technical Professional to Manager (2020).