Torsten Grossmann has extensive experience in customer service and retail management, currently serving as Team Manager Customer Service DACH at Viking Europe since October 2020, where responsibilities include overseeing customer service operations. Prior to this role, Torsten worked at Das Futterhaus as an Einzelhandelskaufmann for eight months and held a position as Abteilungsleiter Kleintier-Abteilung at Zoo Zajac GmbH from September 2016 to February 2020, after beginning a career as Auszubildender Einzelhandelskaufmann at the same company. Torsten completed a vocational training program at Mercator Berufskolleg Moers from 2016 to 2019.
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