Minh Long

Minh Long is a seasoned professional in customer support and service management, currently serving as Vice President of Customer Support, Safety & Experience at Vimeo since November 2020, overseeing global support for diverse users from individual creators to large enterprises. Prior roles include Head of Support for Global Enterprise & SMB at Adobe, where a significant revenue increase was achieved, and Director of Global Enterprise Support at Ruckus Wireless, where a robust support center was established in Bangalore, India. Additional experience encompasses senior management positions at Juniper Networks and leadership roles at Codaworks LLC and GoRemote. Minh Long's career also includes directorial positions in customer care and provisioning at GRIC Communications, demonstrating a strong foundation in building high-performing customer support organizations. Education was completed at San Jose State University.