Megan Heller is a seasoned Business Operations Specialist at Vindico Medical Education since August 2017, where responsibilities include transforming sales proposals into formal grant documents, managing grant submission requests, and overseeing project budgets and financial tracking. Heller also excels in CRM development and management, particularly with Salesforce, implementing customizations and training staff on system updates. Prior experience includes serving as a Customer Service Associate at BMW of North America, LLC, where focus was on delivering exceptional client service and utilizing CRM tools for lead management. Heller holds two Bachelor of Arts degrees in English Language and Literature and Creative Writing from Widener University, earned between 2012 and 2016.
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