Hayley Charlton

Hayley Charlton is a highly experienced business analyst with a strong background in various sectors, including aviation, mining, and travel. Currently serving as a Senior Business Analyst at Virgin Australia since July 2022, Hayley focuses on marketing and customer loyalty projects, particularly an identity and access management solution. Prior to this, roles included Business Intelligence Delivery Lead at Rio Tinto, where Hayley managed a team to drive insights and business decisions, and Deployment Manager at Flight Centre Travel Group, overseeing the delivery of a global data submission system. Hayley also held positions as a Business Improvement Consultant and Senior Business Analyst within the same organization, contributing to significant global data projects. Additional professional experience includes finance analysis at Coty and business analysis within Agile software development at BT Financial Group. Educational qualifications include a Bachelor of Commerce from the University of Adelaide, a Diploma in Financial Services, and ongoing professional development through FutureLearn.