Ben Plain

Ben Plain serves as the Head of Ecommerce at Virgin Media O2 since November 2017, focusing on enhancing digital customer experiences and empowering team performance. Previously, Ben held multiple senior roles within the Ecommerce division, where responsibilities included directing digital channel activities, leading teams, and managing online trading across key product categories. Ben also has experience as a Green Tech Specialist with the European Commission, contributing to initiatives related to IoT and environmental policies. Earlier career roles involved project management in corporate social responsibility and business development at O2 and Wayra. Ben holds various educational qualifications, including a Certificate in MBA Essentials from The London School of Economics and Political Science, and degrees in Geography and Economics from the University of Reading, alongside marketing qualifications from the Chartered Institute of Marketing.