Scott Blanks has extensive experience in service management and leadership roles within the telecommunications sector. Currently serving as the Head of Channel Services in Service Management & Transition at Virgin Media O2, Scott has previously held positions including Lead Service Manager and Senior Service Manager at O2 (Telefónica UK). Additionally, Scott has worked as a Principle Problem Manager and Head of Service Desk at Telefónica O2, and has also contributed to Computacenter as the Desktop Response Team Leader and Senior Desktop Support Engineer.
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