Elaine McMahon

Elaine McMahon has extensive experience at Virgin Media Ireland since October 2008, currently serving as Delivery Lead - IT, where responsibilities include project management of product and portfolio workstreams, organizing and facilitating meetings and workshops, and mapping complex business processes. Previous roles encompass PMO Solution Analyst, Project Coordinator, CRM Business Analyst, and Customer Value Management. Notable tasks include coordinating project roadmaps, documenting business requirements, managing user acceptance testing, and enhancing customer retention strategies. Prior to Virgin Media, Elaine worked as a Sales Administration Assistant at Filtertek B.V., handling order entry and liaising with production and shipping logistics. Academic credentials include a Certified Project Management Diploma from the Institute of Project Management and an ICM Diploma in Management Studies from HSI Business School.