Mohammed Ali Zahed is a seasoned professional with extensive experience in technical support, currently employed at Virgin Media Ireland since May 2007, where responsibilities include assisting customers with broadband and telecom inquiries and troubleshooting various modem types such as Cisco, Thompson, and Scientific Atlanta. Prior to this role, Mohammed worked in customer services at 24/7 Customer from January 2005 to September 2006. Achievements in education include a Master of Business Administration (MBA) in Business Administration, Management, and Operations from Birmingham City University, completed in 2013.
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