Patricia N.

Patricia N. has a diverse work experience, beginning with their current role as a Customer Success Lead at Virti since August 2021. In this position, they focus on building and improving systems and processes to enhance the customer experience and achieve financial targets.

Prior to this, Patricia was a Support Lead at Nearpod from November 2018 to July 2021. During this time, they provided support and guidance to customers.

Before joining Nearpod, Patricia worked as an Operations Consultant at EEWORX from March 2017 to July 2018. In this role, they acted as a liaison with different departments, resolved escalated issues, conducted process development initiatives, and provided support to clients, third-party vendors, and remote users.

Overall, Patricia has demonstrated their expertise in customer success, support, and operations throughout their career.

Patricia N. began their education history by obtaining a Bachelor of Science (BS) in Biology, General from Nova Southeastern University between 2010 and 2013. Patricia then went on to pursue a Bachelor of Science (BS) in Information Technology at Western Governors University from 2016 to 2020. Currently, Patricia N. is enrolled in LSU Shreveport, where they are working towards a Master of Business Administration (MBA) degree, which they are expected to complete in 2021.