James Browne

James Browne is a skilled IT professional with extensive experience in system engineering, technical support, and customer service. Currently serving as a System Engineer at Virtual IT Group since September 2022, James previously worked as an IT Technician at Assett Professional Services and a Level 2 Service Desk Analyst at NEC Australia, where responsibilities included supporting a government agency with 30,000 end users and resolving hardware and software issues. James also held positions at Officeworks as a Sales Assistant providing customer support and technical troubleshooting, and at McDonald's as a Crew Trainer, responsible for onboarding new employees. James holds a Bachelor’s Degree in Information Technology from the University of Wollongong and a High School Certificate from Mulwaree High School.