John Birch is a seasoned technology executive with extensive experience in service management and sales across various leadership roles. Currently serving as Co-Founder and CIO of Virtual Service Operations since September 2017, Birch focuses on Hybrid Service Management for multi-cloud environments, leveraging a predominantly Veteran workforce. Previously, Birch founded and led FIMS, a division of Xceed Group, enhancing relationships with IBM and driving growth. Prior positions include Managing Director at GlassHouse Technologies, where Birch managed IBM partner service sales, and Director of NA Storage Services Sales at IBM. Birch's career began with diverse roles at Novus Consulting Group and Nortel Networks, highlighting skills in sales integration and operational service management. Educational background includes studies at Christendom College and Thomas Aquinas College.
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