Maria Alejandra Ruiz Ramirez

Maria Alejandra Ruiz Ramirez is an experienced hospitality professional currently serving as the Hospitality General Manager at Gran Pacifica since September 2023. Previously, Maria held the position of Customer Success Manager at Sales Kiwi from December 2022 to April 2024 and worked as Gerente de Tiendas y Servicio al Cliente at Hola S.A from August 2019 to February 2023, where responsibilities included supervising sales executives, analyzing sales data, and developing sales strategies. Earlier roles also include Front Office Coordinator at Nekupe Sporting Resort and Retreat and Front Office Manager at Mukul Beach, Golf & Spa. Maria holds a degree in Marketing and Business Administration from Universidad Centroamericana in Managua and has pursued various professional development courses in customer service and management skills.