Sharath Theepireddy

Sharath Theepireddy is an experienced professional in IT development and operations, currently serving as a Director at Visa, overseeing IT Development & Operations. Previously, Sharath held roles as a Lead in Contact Center IT Operations at Visa and as a Senior Genesys Consultant. Experience also includes a position as a Genesys Consultant at Nationwide Insurance and a Lead Analyst specializing in IVR/Genesys CTI at Wells Fargo. Additionally, Sharath worked as a Technical Lead at GENPACT, demonstrating a strong background in contact center technologies and operations.