John Francis, CMP, has extensive experience in the hospitality and tourism industry, currently serving as the Manager of Sports and Destination Support at Visit Detroit since November 1999, where responsibilities include marketing metro Detroit and providing exceptional customer service to visitors. Prior to this role, John held the position of Assistant General Manager and Director of Rooms at Promus Hotel Corporation from January 1998 to August 1999, overseeing hotel operations with a focus on front office and housekeeping. John began a career in management with Westin Hotels & Resorts, participating in a Management Candidate Program and advancing to various management roles. Earlier experience includes serving in multiple capacities within the Banquet Department at Kellogg Hotel & Conference Center. John earned a degree in Hotel, Restaurant & Institutional Management from Michigan State University in 1990.
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