Rachel Sheldon began their work experience as an Editorial Intern at Complex Media in 2014. Rachel then became a Communications Intern at Harvard Art Museums in 2015, followed by a Marketing Intern role at the Isabella Stewart Gardner Museum later that year. From 2011 to 2017, Rachel worked at Content Sparks as a Content Editor, where they edited training courses and developed course materials, reducing editing and product development time. In 2017, they joined HubSpot as a Customer Support Specialist, supporting customers and publishing articles on the company's blog and community. Rachel later became a Customer Support Design Specialist before transitioning to the role of Marketing Manager (Inbound Professor). At HubSpot, they led customer enablement for product launches, managed large-scale projects, and created resources for internal training. Rachel is currently working as a Product Marketing Manager at Vitally.io, starting in 2023.
Rachel Sheldon completed their Bachelor of Arts (B.A.) degree in History from Tufts University between 2013 and 2017. Prior to that, they attended Northern Valley Regional High School at Old Tappan from 2009 to 2013, but no specific degree or field of study was provided for this period. In terms of additional certifications, Rachel obtained an Instructional Design Certificate from the Association for Talent Development (ATD) in August 2021. Rachel also holds certifications from HubSpot Academy, including Contextual Marketing Certification, HubSpot CMS For Marketers Certification, HubSpot Marketing Software Certification, Inbound Certification, Inbound Marketing Certification, and SEO Certification. However, the dates of completion for these certifications were not provided.
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