Ray Belle is a Senior Technical Support Specialist at Vitally.io since December 2022, with extensive experience in technical support roles. Previously, Ray served as a Technical Support Engineer at Zendesk, providing solutions for customer inquiries related to the SaaS platform, with a focus on Guide, APIs, and integrations. This role involved documenting product bugs and collaborating with engineering teams, resolving complex tickets, and enhancing customer-facing documentation. Prior to Zendesk, Ray held positions including Customer Support Advocate at Obligo and Technical Support Representative at Weave HQ and Starbucks, where foundational customer service and operational skills were developed.
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