Tatjana Hoffmann

Tatjana Hoffmann (M.A.) is an experienced trainer and coach with a diverse background in communication and customer service training. Currently serving as a Trainer at Vitanas GmbH & Co. KGaA since January 2021, Tatjana has also worked as a freelancer since February 2011. Previous roles include Senior Trainerin at IT-Dienstleistungszentrum Berlin and interim Teamleiterin & Trainerin at Telesense Kommunikation GmbH. Additionally, Tatjana has extensive experience in communication training, quality management, and customer service coaching, with a robust history at companies such as Telefónica o2 Germany GmbH & Co. OHG and freenet Customer Care GmbH. Tatjana holds multiple degrees, including a Magister Artium in Sociology and Linguistics from The University of Göttingen and a Diplom in Acting from Reduta - Berlin.