Valencia Jackson has an extensive background in customer service, with a career spanning over three decades. Currently serving as a Customer Service Representative at VIVA HEALTH since January 2020, Valencia previously held the position of Customer Service Specialist at DST Pharmacy Solutions from June 2017 to December 2019. Prior to that, Valencia worked for 26 years at Infinity Insurance as a Customer Service & Policy Services Consultant/Specialist, effectively managing inquiries from insured parties, agents, and lienholders. Valencia's earlier experience includes a role in Policy Services at Liberty National Life Insurance Company, where responsibilities included reviewing business applications and liaising with agents. Valencia's educational background features studies at Southern Junior College of Business from 1981 to 1982.
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