Gert Peeters

Gert Peeters is an accomplished ICT Service Engineer with extensive experience in managing incident, problem, and change management processes across various organizations. Currently employed at Vivaldis Groep since November 2016, Gert has previously held roles such as Team Leader Customer Services at Havi Logistics and Senior Crisis Manager EMEA at Hewlett Packard, where responsibilities included crisis management for high-impact incidents and post-incident analysis. Gert's background also includes positions at Electronic Data Systems, focusing on process and team management, as well as technical coaching at Dow Chemical. With a Master's degree in Clinical Psychology from KU Leuven and multiple ITIL certifications, Gert combines strong technical expertise with leadership and process improvement capabilities.