Alexis Mackie

Alexis Mackie's work experience spans over several years, with their most recent position being as the Head of Customer Success at Vivantio since May 2021. Prior to this role, they held the position of Customer Success Manager at the same company from October 2017 to May 2021.

Before joining Vivantio, Alexis worked as an Account Manager at Delib from January 2015 to June 2017. Alexis also gained experience as a Relationship Manager at SunLife a part of AXA from October 2013 to January 2015.

Alexis's earlier career includes roles such as Corporate Partner Campaign Manager at Sun Life Direct from July 2011 to October 2013, and as a PA to the Partnerships and Commercial Director at the same company from 2010 to 2011.

Prior to their positions at Sun Life Direct, they worked at Whistler Blackcomb as a Product Services Manager from 2008 to 2010, and as a Guest Services Supervisor from 2005 to 2007.

Overall, Alexis has held various roles in customer success, account management, relationship management, and campaign management throughout their career.

Alexis Mackie attended Simon Fraser University from 1999 to 2004, where they earned a Bachelor of Arts (BA) degree with a minor in Kinesiology. In 2012, they attended The Institute of Direct and Digital Marketing, where they received a diploma in Direct and Digital Marketing.

In addition to their formal education, Alexis Mackie also obtained additional certifications. In September 2019, they obtained the RHL Level 2 Certificate in the Principles of Horticulture from the Royal Horticultural Society. In December 2016, they became a Certified ScrumMaster through the Scrum Alliance.