Mikhail Appak

Mikhail Appak has a diverse work experience spanning over two decades. Mikhail currently works at Vivun as the Manager of Support and Implementation, where they utilize AI-powered software to improve PreSales operations and align Sales with Product teams. Prior to this, they worked at Capriza as the Manager of Support and as a Customer Success Engineer, providing support to customers and managing the ticket triage and Level 3 support teams. Mikhail also worked at Instart Logic Inc as a Sr. Manager of Support.

Before that, Mikhail held various positions at Coupa Software, including Lead Senior Customer Success Engineer and Implementation Manager, where they provided support to customers and managed implementation teams. Mikhail also worked at Aravo Solutions as a Senior Consultant, leading and participating in implementations of supplier management systems for Fortune 500 companies, as well as providing customer support.

Mikhail's earlier experience includes working at Kono Consulting, Inc as a Senior Financial Software Consultant, handling implementation and upgrades of financial software, and at Amtrak as a Finance Manager, where they managed financial reporting and collaborated on budgeting. Mikhail also worked at Business for Social Responsibility as a Finance Analyst, performing a wide range of finance and accounting tasks for a non-profit organization.

In addition to their professional experience, Mikhail trained to be an instructor at Krav Maga Worldwide, Inc.

Mikhail Appak has a Bachelor of Science degree in Business Administration and Management from San Francisco State University. In addition, they have obtained a CompTIA Project+ certification from CompTIA in December 2014.