Kailee Post

Kailee Post is currently an Account Manager at Vizergy. Prior to this, they were a Digital Guest Communications Coordinator at Universal Orlando Resort from May 2021 to May 2022. In this role, they increased web traffic, email lead generation, and social media audience engagement and growth. Kailee also supported partners including (but not limited to) marketing, public relations, risk management, legal, IT, etc. by corresponding and recovering the Guest situation. Additionally, they monitored Universal Orlando Resort Social Media Channels and responded to Direct Messages from Guests on Facebook, Twitter and other channels with 14M+ followers. Post also analyzed feedback and created reports based upon trends gathered from guest feedback via social media channels.

Before their time at Universal Orlando Resort, Post was a Social Media Manager & Videographer at Greystone Golf & Country Club from May 2020 to August 2020. While at Greystone Golf & Country Club, they led the company Facebook page to becoming the 2nd top performing country club in the Southeast. Additionally, they prepared online advertising reports by collecting, analyzing, and summarizing engagement data. Furthermore, they developed, executed, and produced all promotional videos and graphic designs for all social channels as well as introduced paid advertisements. Lastly, Post evaluated + summarized key indicators, identified trends, and made recommendations to increase outreach and participation. This included email calendar management, campaign development, designing, scheduling, testing, and deployment of emails.