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Jo Desmit

Customer Service Specialist at Vlassenroot Group

Jo Desmit has extensive experience in customer service and supply chain management, currently serving as a Customer Service Specialist at Vlassenroot since March 2015. Previously, Jo Desmit held various roles at BD from November 1992 to September 2014, including Customer Service Manager for the EMA region, where the focus was on enhancing operational efficiency and service levels. Jo Desmit also served as Supply Chain & Customer Care responsible for WEU, integrating supply chain planning with customer service to improve order fulfillment. Additional contributions included being a Business Core Team member for the global SAP implementation and leading a Customer Service team with an emphasis on management and process integration. Educational qualifications include a licentiate degree in Language Interpretation and Translation and a postgraduate degree in Business/Managerial Economics from VLEKHO Business School Brussel.

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