Issam Zaghdoudi

Issam Zaghdoudi has work experience with two companies. First, they worked as a Responsable Support at Vocalcom. The dates for this role are not specified. Then, they worked at Stream Global Services from January 2006 to May 2010 as a Technicien informatique. In this role, they were responsible for diagnosing, identifying, and resolving technical problems (Niveau1/2). Issam also managed incidents related to software and hardware, handled critical client cases, processed English-language emails, and wrote resolution procedures. Additionally, they integrated new groups into the support team, provided sales technique training to technicians, and participated in sales challenges.

Issam Zaghdoudi has a strong educational background in the field of networking and systems administration. Issam completed their Master 2 in Networks, Internet Applications, and Multimedia Administration at the Université Paris 13 in 2013. Prior to that, they earned a Master 1 in Image and Networks from the same university in 2012. In 2011, Issam obtained a Bachelor's degree in Computer Science, specializing in the administration and management of information technology.

Before attending the Université Paris 13, Issam Zigdoudi pursued their studies at the Centre Sectoriel de Formation en Télécommunications. From 2004 to 2006, they completed a BTS degree in Computer Science and Networks for Industry and Technical Services. Prior to that, from 2002 to 2004, they obtained a BTP degree in Telephone Networks, focusing on telecommunications networks.