Yumna Plowker is a seasoned professional with extensive experience in product design and user experience research across various companies. Currently serving as a Senior Specialist: User Tester & Market Researcher at Vodacom, Yumna conducts UX research for Vodacom Financial Services and develops user profiles for empathy maps and personas. As a Product Designer at Red Giraffe and previously at Native Ink and Edcon, Yumna has guided organizations in user interface and experience best practices, conducted user research, and created design artifacts such as wireframes, mockups, and prototypes. Yumna's background includes roles as a Product and Trend Analyst, Industrial Designer, and a focus on user-centered design methodologies. Educational qualifications include a Postgraduate Diploma in Innovation and Design Thinking and a Bachelor of Technology in Industrial Design.
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