Punett Nayeer

Punett Nayeer currently serves as General Manager and Head of Strategic Accounts Service Management at Vodafone Idea Limited since August 2018. Nayeer has been with Vodafone India Ltd. since November 2009, where responsibilities have included leading Vodafone Carrier Services and ensuring engagement with global customers at the CXO level. Key accountabilities involve driving strategy for third-party networks while adhering to Vodafone’s quality and regulatory standards. Prior experience includes a role as Senior Manager at Reliance Communications, focusing on customer operations across various segments, and as Team Leader at Avaya Global Connect Ltd., overseeing customer operation projects. Academic qualifications include a Senior Management Programme from the Indian Institute of Management Ahmedabad and a PGDBA in Marketing from Symbiosis Institute of Management Studies, along with a B. Tech in Electronics and Communications from Aligarh Muslim University.