Rafael Rocha Lima has an extensive background in IT service management and technical application management. With experience in companies like Volkswagen Financial Services, Worten, WINPROVIT, and more, Rafael has showcased their skills as a team leader, project manager, and consultant. Rafael has managed teams across different locations and has a strong foundation in ITIL best practices. Their educational background includes a Technology Management and Business Projects MBA from UERJ and an Information Systems Technology Degree from Centro Universitário UniCarioca.
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