Dennis M. Collazo has a strong background in customer success and technical support. Dennis M. began their career as a Senior Network Engineer at Daou Systems, Inc. in 1997 and then moved on to become the Director of Network Operations at Computer Horizons in 1999. In these roles, they managed the daily operations of the corporate network infrastructure, oversaw a team of engineers and technicians, and handled project management and vendor contract negotiations. Dennis M. was responsible for designing and managing the corporate TCP/IP infrastructure, including routers, switches, VPN networks, voice networks, and email systems.
In 2003, Collazo joined Platform Learning as a Network Manager. Here, they designed and implemented infrastructure for voice, data, wireless, and VPN. Dennis M. provided second and third-level support for local and remote users, working with Microsoft, Cisco, and Nextel technologies. Dennis M. also supported applications like CRM, Sharepoint, and MS Exchange.
Collazo then joined McAfee in 2006 as a Senior Technical Support Engineer. Dennis M. remained with the company until 2019, providing technical support to customers.
In 2019, Collazo joined CloudPassage as a Customer Success Engineer, a position they held until 2022. Finally, they joined Volt Active Data in 2022 as a Customer Success Engineer.
Dennis M. Collazo pursued their education in a chronological manner. From 1985 to 1990, they attended the New York Institute of Technology, where they obtained a Bachelor of Technology (BTech) degree in Electromechanical Technology/Electromechanical Engineering Technology. After that, they enrolled at Columbia University from 1990 to 1992 and completed a Telecommunications Management Certificate in the Computer Tech and Applications Program.
In addition to their formal education, Dennis M. Collazo has also acquired several certifications. Dennis M. obtained the "Helm for Beginners" certification from KodeKloud in October 2022. In April 2020, they completed the "Introduction to Kubernetes" certification provided by Cloud Academy, Inc. Furthermore, in November 2019, they earned the "Linux Server Professional" certification, also offered by Cloud Academy, Inc. Returning to earlier certifications, Dennis became a Certified Information Systems Auditor® (CISA) in November 2008 through ISACA, and in March 2006, they achieved the Certified Information Systems Security Professional (CISSP) designation from (ISC)². Lastly, Dennis Collazo received their CCNP certification from Cisco in March 2000.
Based on the provided information, it is important to note that no assumptions about further education or certifications beyond those mentioned should be made.
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