Miguel Rios Gonzalez

Miguel Rios Gonzalez has a diverse work history with experience in various roles and industries.

From 2008 to 2011, they worked as a Web Developer for Busmen/Escarh, responsible for extending the recruitment platform and ERP system using CakePHP.

In 2011, they joined Pegasus Control as a PHP Engineer, where they executed PHP development using frameworks like SugarCRM and Joomla, as well as middleware development using C#.

Starting in 2012, Miguel worked at Flextronics as an IT Performance Architect, delivering monitoring services for global sites using tools like Nagios, NMIS, and Gomez. Miguel also developed scripted solutions to enhance monitoring coverage.

Since 2016, Miguel has been with Volteo Digital. Miguel started as a Sr. Manager, Center of Excellence, leading a team of ServiceNow technical consultants and providing valuable solutions to customers. Currently, they serve as the CoE Director & Principal Solution Architect, involved in team enablement, business process consultancy, and ServiceNow configuration/development.

Miguel Rios Gonzalez attended Centro universitario de ciencias exactas e ingenierías (CUCEI) UdeG from 2004 to 2008, where they obtained a Bachelor's degree in computer science with a field of study in Computer Science. Miguel also studied at Universidad de Guadalajara during the same period, earning a Licenciatura degree in Informática.

In addition to their formal education, Miguel Rios Gonzalez has obtained several certifications. In November 2013, they became an Oracle Certified Professional, Java SE 6 Programmer through Oracle. In April 2016, they earned the Certified System Administrator certification from ServiceNow - The Enterprise Cloud Company. In December 2016, they became a Certified Implementation Specialist in IT Service Management, also from ServiceNow.

Further certifications include Certified Implementation Specialist in Discovery, Service Mapping, and IT Service Management, all obtained in November 2018 from ServiceNow. In November 2019, Miguel Rios Gonzalez obtained the Scrum Fundamentals certification from SCRUMstudy - Accreditation Body for Scrum and Agile. Finally, in January 2022, they achieved the ITIL Foundation v4 certification from AXELOS Global Best Practice.

It is important to note that the obtained_month for the "Leadership and high-performance teams" certification is not provided, so the specific date of completion is unknown.