Jonathan Robinson

Jonathan Robinson has extensive experience in quality management and warranty recovery within the automotive and renewable energy sectors. Currently serving as Head of Quality & Customer Satisfaction for North America at Volvo Group since March 2018, Jonathan manages a team focused on improving product quality through AI and data analytics. Previous roles include Director of Technical Analysis and Supplier Warranty Recovery, where Jonathan transformed the team into a global leader in net recovery, and Lead Warranty Segment Leader at Phoenix Solar US, responsible for resolving warranty claims and enhancing operational strategies. Jonathan's career also encompasses positions at NRG Energy, First Solar, and Volvo Group, demonstrating a strong background in procurement and engineering design. Jonathan holds a Bachelor of Science in Business Administration and Management from the University of Phoenix and an Associate of Science in Mechanical Engineering from Hagerstown Community College.