Ferdinand Deocareza

Ferdinand Deocareza is a skilled professional with a background in IT management and customer support. Currently serving as a Global Support Specialist at Voxelmaps since January 2023, Ferdinand previously held roles including CBR at Cyberbacker, where responsibilities included cold calling and CRM data entry, and IT Manager at SOFTDATOR L.L.C, focusing on GPS device setup, customer education, and remote troubleshooting. Ferdinand's experience also encompasses a tenure as a Technical Support Representative IV at DXC Technology, with training in Active Directory and ITIL, and as a Customer Service Representative at Sykes Enterprises, where technical assistance was provided for various IT resources. Ferdinand holds a Bachelor's degree in Computer/Information Technology Administration and Management from Philippine Christian University.