Jeison E Giraldo

Jeison E Giraldo has a diverse work experience spanning over 13 years. Jeison E is currently working as the Head of Operations at Vozy since July 2020. Prior to that, they worked at ICG Software Colombia as a Service Manager from August 2017 to July 2020, where they led various teams and processes related to customer service, support, and IT projects management.

Before that, Jeison worked at Huawei Technologies as an IT Service Manager from September 2016 to August 2017. During this time, they managed infrastructure teams and processes for the TigoUNE project and was responsible for negotiation and communication with the client regarding service level agreements.

From October 2014 to September 2016, Jeison worked at Unisys as a Service Desk - Team Manager. Jeison E led a team responsible for managing technology support services for global and regional companies. Jeison E also worked as a Tech Support Agent 2nd Level from November 2012 to October 2014, providing specialized remote IT support for internal clients of Unilever.

Jeison's earlier work experience includes roles at ASMET SALUD EPS-S, where they worked as a Coordinador de Bases de Datos from May 2010 to May 2011, and at Ecoopsos EPS-S as an Asistente Operativo I from February 2007 to May 2010. In these roles, they demonstrated leadership skills and achieved significant accomplishments in areas such as team management, system development, and database analysis.

Jeison E Giraldo has had a diverse education history in the field of software engineering and data analysis. In 2013, Jeison received a PSP Developer Certified degree from Carnegie Mellon University, specializing in software engineering. Prior to that, from 2006 to 2010, Jeison attended Corporacion Universitaria Remington and obtained a degree in Systems Engineering, focusing on computer engineering. During the same period, Jeison also pursued a Data Analyst certification at Cetasdi, specializing in database management. While the specific start and end dates are not provided, Jeison also studied at SENA, although the degree and field of study are unknown.

In addition to their formal education, Jeison has also obtained several certifications to enhance their skills. In 2021, they completed a Programa Especializado in Data Analysis for Decision Making at Tecnológico de Monterrey. In 2020, Jeison obtained a Scrum Foundation Professional Certificate (SFPC) from CertiProf, demonstrating their proficiency in agile project management. Furthermore, in 2014, they received an ITIL certification from EXIN, showcasing their knowledge of IT service management practices.

Overall, Jeison E Giraldo's education history showcases their commitment to continuous learning and professional development in software engineering, data analysis, and IT service management.