Sachin Shah

Sachin Shah is an accomplished executive in customer success and support, currently serving as Chief Customer Officer and Senior Vice President of Customer Success & Services at VTS. Prior to this role, Sachin held various senior positions at Medidata Solutions, including Senior Vice President and Head of Customer Success & Support, as well as Vice President of Professional Services Sales. Sachin's career at IBM includes significant roles such as Director of Customer Success, Services and Support for Watson Talent and Director of Product Management for both Watson Marketing Insights and Customer Analytics Solutions. Sachin began their career as a Senior Developer at Transarc Corporation. Educational qualifications include an MBA in Strategy from Carnegie Mellon University - Tepper School of Business and a Master of Science in Computer Science from the University of California, Riverside.