CC Hodder is an experienced professional in customer service operations and management, currently serving as the Director of Customer Service Operations for the US and Mexico at Vuori since November 2021. In this role, CC Hodder advises and advocates for the customer service team, implementing strategic solutions to enhance team capabilities and ensure customer needs are met effectively. Prior experience includes positions such as Senior Director Contractor at C&M Customer Consulting, Customer Care Manager at Baker Electric Home Energy, and Manager of Customer Care at OneRoof Energy, where CC Hodder demonstrated expertise in call center management, training, and policy development. CC Hodder holds a Bachelor of Science degree in Business Management from The Ohio State University.
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