Anne D.

Anne D. has extensive experience in quality assurance and customer care operations, currently serving as Senior Quality Assurance Manager at VXI Global Solutions, LLC since January 2016. With a career progression that includes roles as Quality Assurance Manager, Quality Assurance Supervisor, and Team Leader, Anne has demonstrated expertise in performance monitoring, employee coaching, and process improvement. Prior experience includes positions as Associate Team Manager at Appen and Senior Team Manager at Sutherland Global Services, where responsibilities encompassed overseeing account activities and enhancing team performance. Anne began the professional journey as Team Supervisor at Aegis People Support, focusing on customer service in travel and reservations. An educational background in Business Administration and Management was obtained from Ateneo de Davao University, graduating in 2006.