Raquel Patricia Rodriguez Noya

Raquel Patricia Rodriguez Noya is an accomplished professional in customer experience management with extensive experience in the hospitality and airline industries. Currently serving as Jefa de Experiencia al Cliente at V&V Grupo Inmobiliario since July 2021, Raquel oversees customer interactions to ensure satisfaction and adherence to company standards. Previous roles include Lead de Servicio al Pasajero at LATAM Airlines, where Raquel optimized passenger experiences and served as a reference for service agents, and multiple customer service positions that contributed to effective service operations. Raquel's educational background includes a Bachelor of Science in Hotel and Restaurant Management from the University of Houston and an array of qualifications in hospitality management from other reputable institutions.