Timothy Provost has extensive experience in customer service and performance analysis across multiple industries. Currently serving as a Customer Experience Supervisor at Vyve Broadband since April 2021, Timothy conducts real-time analyses of performance data. Prior roles include Workforce Management Specialist at SiriusXM and Senior Analyst at UnitedHealth Group, where Timothy also focused on performance metrics. Timothy has a long tenure at Sprint, holding positions as Supervisor of Advanced Technical Support and Executive Services Analyst, supervising teams and resolving escalated customer inquiries. Timothy earned a B.A. in English and History from Jarvis Christian University, following an education in Electronics at Cass Technical High School.
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