Alicia Wiggins

Alicia Wiggins is an experienced business analyst and project manager with a robust background in both IT and business operations. Currently serving as a Business Analyst/Project Manager at W.W.Williams since February 2021, Alicia acts as a liaison between IT and business partners, providing essential reports and updates to senior leadership. Prior experience includes roles as Project Manager at SafeAuto, where oversight was provided for compliance projects, and Manager of Capacity Management at OSU Physicians Group, focusing on improving patient access. Alicia also held significant positions at Grange Insurance and American Commerce Insurance, excelling in system enhancements and project management, with expertise in business analysis, underwriting operations, and customer service. Educational qualifications include a Bachelor of Science in Computer Science and a Master of Business Administration, both from Central State University and Franklin University, respectively.