Ramy Mohmed Abdulraof

Ramy Mohmed Abdulraof is a seasoned professional with extensive experience in customer service and quality assurance. Currently serving as a Training and Quality Assurance Supervisor at Waffarha since July 2022, Ramy emphasizes the importance of understanding business issues to enhance customer experience. Prior roles include Quality Assurance Specialist at Swvl and Customer Care Representative at beIN MEDIA GROUP. Additionally, Ramy has worked as a Customer Care Advisor at OSN and as a Sales and Marketing Specialist while managing a small business. Educational qualifications include an MBA from the Arab Academy for Science, Technology and Maritime Transport and a Bachelor's degree in Business Administration and Management from Ain Shams University.