Rich is a data hawk and strategic thinker focused on helping companies create actionable insights that enhance strategic and operational decision-making. Prior to Waitbot, Rich spent over six years with Deloitte Consulting where he helped Consumer & Industrial Products Companies deploy over $1B in strategic investments using advanced valuation techniques. He also improved finance and customer analytics capabilities through process, technology and operating model changes. Rich has a BS in Finance and Accounting from Indiana University and an MBA from the University of Michigan.
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