Rafael Barragan

Rafael Barragan is a seasoned executive with extensive experience in customer care operations, strategic management, and product development across various industries. Currently serving as the Director of Driver Experience and Strategy at Walmart, Rafael has focused on enhancing the Spark Driver Platform's delivery services within the gig economy. Previous roles include Director of Customer Care Operations and Strategy at GoDaddy, and Global Operations and Partner Experience Owner at Lyft, where Rafael managed strategic outsourcing initiatives and partner relationships. Earlier, as a Senior Product Manager and Innovation Manager at Asurion, Rafael oversaw product experiences and client relationships. Additionally, Rafael has held leadership positions at Curacao and Best Buy, consistently driving growth and operational excellence. Educationally, Rafael holds a Bachelor of Science degree in Computer Science from Pepperdine University and a Certificate in Data Science from BrainStation.