Chris Parker has extensive experience in technical support and management, currently serving as the Technical Support Manager at WatchGuard Technologies since January 2017. In this role, Chris leads a team of skilled technicians who resolve technical issues for dedicated firewalls used by small to medium-sized businesses and large enterprises globally. Prior to this, Chris held positions at Nintendo as a Consumer Support Advisor and Online Sales Leader, where essential initiatives resulted in improved online sales conversion rates. Additional experience includes working as a Tier II Technical Support agent at Parker Staffing Services, a Maintenance Supervisor at Highland Ice Arena, and a Home Theater Senior at Best Buy, showcasing a strong foundation in customer service and technical expertise across multiple industries. Education was completed at Shorewood High School from 2000 to 2004.
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