Robert Hall

Robert Hall is an accomplished Principal Collaboration Engineer at Waters Corporation, specializing in transitioning legacy telecommunications to advanced cloud-based collaboration solutions. Since November 2021, Robert has successfully managed significant projects, including the migration of twenty-seven countries to Nice CXone Contact Center in just 11 months. Prior to this role, Robert was self-employed, providing telecommunications support and facilitating the adoption of hybrid work models. With extensive experience at Informa, Robert held various positions including Head of Unified Communications and Telecommunication Manager Americas, overseeing unified communication strategies, financial management, and project management for multiple acquisitions. Robert's career began at St. Vincent Health as a Desktop Support Engineer, building a strong foundation in IT and telecommunications.