Jacques Ferreira

Jacques Ferreira is an experienced IT professional currently serving as the IT Asset and Procurement Manager at Wates Group since August 2019, where responsibilities include managing IT asset procurement and leading teams in the IT sector. Prior to this role, Jacques held various positions in IT support and management, including NOC Helpdesk Supervisor at G3 Comms and IT Supervisor at Western Union, where emphasis was placed on operational excellence and team leadership across the UK and Ireland. With a robust background in service delivery, desktop support, and project management, Jacques has consistently utilized ITIL and PRINCE2 methodologies to improve service efficiency and enhance user support. Educational credentials include degrees from Port Elizabeth Technikon and diplomas from Damelin College in South Africa, emphasizing information technology and engineering.