Alonso Ibarra Hernandez

Alonso Ibarra Hernandez is an experienced associate support engineer at Wavetec since August 2018, specializing in service delivery for major accounts such as Banorte and Bolsa Mexicana de Valores (BMV). Alonso has enhanced operations team performance, ensuring service level agreements are met while fostering strong customer relationships to improve efficiency in service delivery. Previously, Alonso served as a network engineer at Condor Business Solutions, focusing on data and voice network improvements, and as a RAN first level operations engineer at Ericsson, where responsibilities included monitoring operational infrastructure and providing field maintenance support. Early career experience at Instituto Mexicano del Seguro Social involved technical support for fixed telephony networks. Alonso holds a Licenciatura in Electrical and Electronics Engineering from Universidad Nacional Autónoma de México.