Miguel Cervantes

Miguel Cervantes is an experienced professional with a strong background in operations, management, and customer service across various industries. Currently serving as Titling Manager at Caribou since November 2019, Miguel oversees a team of over 25 employees, drives performance, and improves operational processes related to vehicle titles. Previously, Miguel held roles including Titling Lead Specialist and Title Specialist at Caribou, where responsibilities included managing DMV regulations and optimizing titling workflows. Prior experience includes serving as Bilingual Notary Operations Specialist at Notarize, Branch Manager at FAST AUTO & PAYDAY LOANS, Store Manager at Rent-A-Center, and Store Supervisor at the Virginia Department of Conservation and Recreation, showcasing a consistent commitment to training, customer satisfaction, and operational excellence.