Susanna Zema currently serves as a Business Coordinator at isla, focusing on enhancing client interactions and ensuring operational efficiency since May 2023. Prior to this role, Susanna was a Membership Manager at isla, managing the pipeline and developing contact strategies for events and marketing initiatives. As an artist at Kabur.art since April 2021, Susanna created a personal brand and website. Susanna's previous experience includes significant roles at Japan Airlines, where responsibilities included joint business route coordination and account management, as well as commercial operations at Costa Crociere S.p.A. Educational qualifications range from a Master's in Tourism Management from Luiss Business School to a Short Course in Art Management from the University of the Arts London, complemented by various certifications in marketing and sustainability.
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