Matthew Rice

Matthew Rice is an experienced IT Data Analyst currently employed at Optavise since August 2021. Prior to this role, Matthew served as a Technical Product Analyst at Global Payments Inc. from September 2013 to April 2021, where support was provided to Engineering and Management teams, alongside Tier 2 technical support and internal training with significant travel commitments. Matthew's earlier experience includes positions such as Senior Customer Support Technician / Team Lead at Heartland Payment Systems, where responsibilities included processing repairs and delivering training for payment processing systems, and Customer Support Technician at Ingenico / Debitek, focusing on phone support and repair processing. Matthew holds a Bachelor of Arts degree in English Language and Literature from The University of Tennessee at Chattanooga, completed in 1998.