Brian Boroff has a diverse work experience in customer support, product management, and consulting. Brian is currently the Global Head of Customer Support at Webflow since June 2021. Prior to that, they worked at Amazon as the Principal Product Manager for User Adoption and Experience Design from January 2019 to June 2021. From August 2013 to May 2018, Brian was the Global Head of Customer Success, Services, and Support at Asana. Brian also held a managerial position at Apple from August 2008 to August 2013, where they led strategic customer programs and global support communities. Additionally, Brian worked as a Consultant at Analysys Mason from September 2003 to August 2005 and at Accenture from March 2001 to August 2003, where they contributed to telecom client engagements.
Brian Boroff completed their MBA at Northwestern University's Kellogg School of Management from 2006 to 2008. During this time, they focused on the fields of study including Management & Strategy, Management & Organizations, and Technology Industry Management. Prior to that, they pursued their undergraduate degree at California Polytechnic State University-San Luis Obispo from 1998 to 2000, where they obtained a Bachelor of Science (B.S.) with a field of study in Business Finance.
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